SenseCraft Membership Service Agreement

Last Updated: 2026-08-28

To use the paid membership services offered on this Platform, you must read and comply with this Membership Service Agreement (the “Agreement”). Please read all provisions carefully and ensure that you fully understand them, particularly those concerning exclusions or limitations of our liability, usage and billing, automatic renewal, refunds, governing law, and dispute resolution. These provisions are highlighted in bold for your attention. You should not activate or use the Membership Service unless you have read and accepted all provisions of this Agreement. By completing payment, redeeming a plan code, or otherwise activating the Membership Service, you acknowledge that you have read and understood this Agreement and agree to be bound by it. The Membership Service is available only to users who have reached the minimum age required under the laws applicable to them to use the Membership Service and have the legal capacity required to enter into and be bound by this Agreement. If you do not meet these requirements, you must not activate or use the Membership Service.

1. Scope of the Agreement

1.1 This Agreement is entered into between you and Seeed Technology Co., Ltd. (“we,” “us,” or “our”), the provider of the Platform’s membership services, in connection with your purchase, subscription, redemption, and use of such paid membership services (the “Membership Service”).

1.2 The services covered by this Agreement are the paid membership services we provide to you, including AI code generation, firmware compilation and download, model training and model inference services, AI transcription and summarization, and interactive question-and-answer functionality through chat. If you are a user of a free plan, this Agreement does not apply to you. The specific pricing pages, usage descriptions, business rules, and notices relating to the Membership Service shall be subject to the content published by us from time to time.

1.3 This Agreement applies specifically to the Membership Service. If this Agreement conflicts with any other terms of use of the Platform in respect of the Membership Service, this Agreement shall prevail. Matters not addressed in this Agreement shall be governed by the SenseCraft Platform Terms of Use.

2. Membership Eligibility and Accounts

2.1 You represent and warrant that you have reached the minimum age required under the laws applicable to you to use the Membership Service, have the legal capacity required to enter into and be bound by this Agreement, and are not otherwise prohibited by applicable law from using the Membership Service. Each individual may activate only one membership account. You may not lend, share, lease, transfer, or otherwise permit any other person to use your membership account or login credentials.

2.2 If you activate the Membership Service on behalf of a legal person, another organization, or an educational institution, you represent and warrant that you have obtained full authorization from that entity. The entity shall be responsible for all activities, charges, and data compliance associated with the relevant account.

2.3 Section 2.4 of the SenseCraft Platform Terms of Use applies to the safeguarding of accounts and login credentials, responsibility for activities conducted through an account, and notification of security incidents.

3. Membership Service

3.1 The Platform will offer various membership plans based on actual business needs. The prices, included benefits, scope of features, available billing cycles, and differences in features and benefits among the plans shall be as displayed on the pricing page.

3.2 The Platform offers members the following three types of membership plans:

3.2.1 Membership Subscription Service

The Platform offers different Membership Subscription Services to meet members’ usage needs. Members may subscribe on a monthly or annual basis. The content included in each Membership Subscription Service shall be subject to the subscription details ultimately published on the Platform.

3.2.2 Membership Credit Top-Up Service

Because certain products require use of the Platform for training or inference, we offer members a Credit Top-Up Service. Members may purchase credit packages based on their estimated usage. The services included in, and rules applicable to, each credit package shall be subject to the content ultimately published on the Platform.

3.2.3 Hybrid Service

Because purchasing only a Membership Subscription Service or only a Credit Top-Up Service may not satisfy a member’s usage needs, we offer a hybrid model combining the Subscription Service with the Credit Top-Up Service.

The descriptions of the three Membership Service models above are provided solely to help members quickly understand the Membership Services we offer. The type of Membership Service available for each product shall be subject to the separate page published for that product.

3.3 The usage limits applicable to each membership plan shall be as specified on the pricing page or in the relevant in-product description.

3.4 To manage service capacity, ensure fair usage for all users, prevent abuse and fraud, or comply with laws and regulations, we reserve the right to adjust the usage cap for any plan or impose other forms of restrictions (for example, limits by model or feature). Except where an adjustment must take effect immediately for security, abuse-prevention, or legal-compliance reasons, we will notify paid members in advance by email, in-product notice, or other means of any material adverse adjustment. If such an adjustment materially reduces the usage benefits available during your paid billing period, you may cancel your subscription within seven (7) days after the notice is issued and receive a pro rata refund for the unused portion of the then-current period.

3.5 Credits represent a limited right to access and use the Membership Service under this Agreement. Credits do not constitute a deposit, stored-value facility, prepaid card, or any financial instrument; they are not redeemable for cash and may not be used to make payments for any purpose other than those specified in this Agreement. Complimentary credits will be deducted first when credits are consumed.

3.6 After you select a membership plan and complete payment, the Membership Service becomes effective upon successful payment. If you select an automatically renewing Membership Service, your subscription will automatically renew at the price then displayed at the end of each billing cycle until you cancel it. By activating a subscription, you authorize us and our payment service providers to charge the applicable fees and taxes, if any, for each billing cycle.

3.7 You may cancel your subscription directly through your account settings. Any fee-related matters shall be subject to the requirements of the applicable third-party payment platform.

4. Membership Service Fees

4.1 The price of the Membership Service you purchase shall be the price displayed on the Platform.

4.2 We may adjust the price of the Membership Service as circumstances require. If the price increases, we will notify you by reasonable means, and the increase will take effect upon your next renewal. If you do not accept the new price, you may cancel your subscription before renewal. Your continued use of the Membership Service after the adjustment takes effect constitutes acceptance of the new price.

4.3 You shall bear any taxes and other additional charges payable under applicable law as a result of your use of the Membership Service provided by the Platform.

5. Refunds

5.1 If you wish to request a refund while using the Platform’s services, you may apply for a refund for the relevant service in accordance with the refund rules published by the Platform. No refund will be provided for promotional or complimentary benefits, any consumed portion, or where the Membership Service is terminated because you have breached this Agreement or the Platform Terms of Use.

5.2 The refund rules in this Section do not affect any mandatory rights granted to you by applicable law. If the mandatory provisions of your jurisdiction conflict with this Section, those mandatory provisions shall prevail.

6. Input, Output, and Intellectual Property

6.1 Text, code, files, and other content that you submit through the Membership Service are referred to as “Input,” and code and other content generated by the Service in response to your Input are referred to as “Output.” You understand and undertake that all Input is either original to you or lawfully authorized and does not violate any law or regulation, infringe any lawful right or interest of another person (including intellectual property rights such as copyrights, patent rights, and trademark rights, as well as personality rights and personal information rights), or violate public order. If Input contains personal information, you must ensure that you have lawfully obtained the consent of the relevant personal information subject (including separate consent for sensitive personal information), or that you have taken anonymization measures that comply with legal requirements.

6.2 We do not claim any rights in any Output. Unless otherwise agreed or provided by law or regulation, if you hold lawful intellectual property rights in the Input, the intellectual property rights in the Output shall continue to belong to you. However, you are solely responsible for determining whether the Output is eligible for intellectual property protection and who owns any such rights, and we shall not be liable for any resulting loss.

6.3 Output may be similar or identical to existing publicly available code and may be subject to open-source licenses applicable to that code. Such licenses may require you to disclose your source code or restrict your ability to charge for the relevant software. Before using Output in any product, distributing it externally, or deploying it in a production environment, you are responsible for independently verifying its source and license compliance. Unless otherwise mandatorily required by applicable law, we shall have no liability in this respect.

6.4 Similar Input submitted by different users may result in similar or identical Output. We do not guarantee that Output will be unique, and you have no exclusive rights in Output.

6.5 If any Input or Output contains material in which we or our affiliates own intellectual property rights or other lawful rights or interests, those rights and interests shall remain vested in us or our affiliates, and their inclusion in Output shall not alter their ownership.

6.6 You acknowledge that the Platform has no obligation to retain your Output permanently. You should therefore back up important Output, or any other Output that must be retained, locally or by other means so that it remains available when needed.

7. Third-Party Services

7.1 The Membership Service includes or relies on third-party services, including third-party artificial intelligence models, cloud computing services, payment services, and application programming interfaces. You acknowledge and agree that:

7.1.1 Third-party services are provided to you by third-party service providers, and you must comply with and will be bound by any additional terms and conditions separately published or otherwise provided by those third parties (such as user agreements, acceptable use policies, privacy policies, and content policies);

7.1.2 To enable you to use the Membership Service, your Input and Output may be shared with such third parties (for example, to enable a third-party artificial intelligence model to generate Output). Such third parties may collect, use, disclose, or otherwise process your data. For details, please refer to the privacy policies and other applicable policies of the relevant third-party service providers, as well as our Privacy Policy;

7.1.3 Unless otherwise mandatorily required by applicable law, we shall not be liable for any third-party service, including any third party’s use of your content or any Output or other content generated by a third-party service;

7.1.4 We have no obligation to pre-screen, monitor, review, or edit any Output, content, or service provided or generated through a third-party service.

7.2 We may change, add, or replace third-party model providers, cloud service providers, or other technology suppliers on which the Service relies. Such a change will not be deemed a material reduction in membership benefits unless it results in a material reduction in service functionality.

7.3 Any third-party open-source code or software included in the Membership Service will be accompanied by the applicable open-source copyright notices and license files as required by the relevant open-source licenses. Such documents form an integral part of this Agreement and have the same legal effect as this Agreement, and you must comply with them.

7.4 You must not use or deploy the Membership Service in any manner that could cause the Membership Service or any part thereof to become subject to an open-source software license. For example, such a license may, as a condition of use, modification, and/or distribution, require that the Membership Service or any part thereof be: (1) disclosed or distributed in source-code form; (2) licensed for the purpose of creating derivative works; or (3) permitted to be redistributed free of charge.

8. User Conduct

8.1 The general requirements relating to content standards and software use standards are set out in Section 7 of the SenseCraft Platform Terms of Use. In connection with the Membership Service, you must also not:

(1) use abnormal automated means to generate usage or circumvent or defeat usage caps or technical restrictions;

(2) resell the Membership Service or commercially offer a similar product developed on the basis of the Membership Service;

(3) use Input or Output from the Membership Service to train or improve any artificial intelligence model, whether or not it competes with us;

(4) use technical means to circumvent geographic determinations, pricing differences, or feature restrictions.

8.2 You undertake to comply with the export control, sanctions, and other applicable laws and regulations of the People’s Republic of China, as well as any other export control and sanctions laws and regulations applicable under this Agreement. You undertake not to use any product or service provided by us for users or purposes related to the military or weapons of mass destruction, or for any purpose prohibited by applicable export control or sanctions laws and regulations. Without authorization from the competent authorities, neither you nor any other individual or entity that you authorize to use the Membership Service may use our products or services to provide controlled products, technology, software, or services to any destination, entity, or individual prohibited by applicable export control or sanctions laws and regulations.

8.3 You acknowledge that the Membership Service is provided solely to you. Any person who accesses or uses your content through your product, application, or feature is deemed your “End User.” We have no direct relationship with your End Users and are not responsible for your processing of their data.

You shall independently bear all legal responsibility toward End Users, including providing legally required notices and obtaining authorization, clearly disclosing the scope and purposes of data collection, ensuring that content is appropriate for the End Users’ age group, protecting data security and promptly notifying them in the event of a breach, and promptly responding to requests by End Users to exercise their personal information rights.

8.4 Please note in particular: if you incorporate the Membership Service or any Output into your product, application, or feature, or otherwise make it available to third parties, you are solely responsible for ensuring that such use and provision comply with all laws and regulations applicable in the countries or regions where you operate or make such product, application, or feature available. To the extent that you are deemed under applicable law to be a provider, deployer, distributor, or operator of artificial intelligence, generative AI, synthetic media, algorithmic, or internet information services, you must fulfill all obligations applicable to you and assume all corresponding legal responsibilities in relation to the relevant services, generated content, and end users. Such obligations may include, as applicable, content moderation and the handling of unlawful content, age assurance or identity verification, transparency disclosures and labeling of AI-generated or synthetic content, user complaint and reporting mechanisms, regulatory filings, registrations, notifications and risk or conformity assessments, human oversight, training-data governance, cybersecurity, and the protection of personal information and privacy.

9. Limitations of and Disclaimers Regarding AI Output

9.1 You acknowledge and confirm that you are interacting with an artificial intelligence system. Artificial intelligence systems rely on probabilistic and statistical models and may from time to time generate inaccurate, incomplete, or misleading content.

9.2 You acknowledge and agree that:

9.2.1 all Output is generated in response to your requests and does not reflect our views, opinions, or position;

9.2.2 you are solely responsible for independently reviewing and evaluating all Output, including its accuracy, appropriateness, reliability, and suitability for your specific purpose;

9.2.3 any reliance you place on Output is at your own risk;

9.2.4 you bear full responsibility for any decision, act, or omission based on reliance on Output.

9.3 An artificial intelligence system does not genuinely understand your Input in the manner a human would, nor does it understand the underlying risks and ethical issues. Output may contain errors, omissions, repetition, or formulaic expressions, and may reflect historical or societal biases contained in training data.

9.4 If you intend to use Output in a context that may have a material impact, including medical devices, life support, autonomous driving, aerospace, industrial control, critical infrastructure, financial transactions, or legal matters, you must consult a qualified professional in the relevant field and must not rely on Output as your sole basis.

9.5 Unless otherwise mandatorily required by applicable law, we make no express or implied warranty regarding the Membership Service or any Output, including any warranty of accuracy, reliability, completeness, stability, uninterrupted operation, error-free operation, non-infringement, or that your use of Output will comply with applicable law or third-party rights.

10. Changes to and Termination of the Service

10.1 We may modify, suspend, or terminate the Membership Service or any of its features. This Section supersedes Section 4.3 of the SenseCraft Platform Terms of Use in respect of the Membership Service.

10.2 We will not terminate the Service for a paid member during a paid billing period without legitimate cause and without compensation, except in an emergency that must take immediate effect due to a security incident, abuse prevention, laws or regulations, or a requirement of a competent authority. If we need to terminate the Membership Service, we will notify you in advance by reasonable means. If such change prevents you from continuing to receive the benefits you purchased, we will provide a pro rata refund for the unused portion of the then-current period.

10.3 If laws, regulations, regulatory requirements, or the unavailability of third-party services in a particular country or region prevent us from continuing to provide the Membership Service there, we may suspend or terminate the Service in that country or region and provide a pro rata refund for the unused portion. We shall have no other liability for compensation.

11. Termination and Account Treatment

11.1 You may cancel your subscription or close your account at any time. This Section supersedes Sections 14.2 and 14.3 of the SenseCraft Platform Terms of Use in respect of the Membership Service. If you voluntarily cancel your subscription or close your account, the Platform Service will continue until the end of the then-current paid period.

11.2 We may suspend or terminate your Membership Service if you breach this Agreement or the SenseCraft Platform Terms of Use, are suspected of fraud or abuse, or as required by law or regulation. We may also forfeit and reset to zero any remaining usage and/or credits in your account, and we shall not be liable for any resulting loss incurred by you, except where otherwise mandatorily required by applicable law.

11.3 If we terminate the Membership Service for reasons not attributable to you, the balance of your usage or credits will first be applied against fees payable through the termination date, and any remaining balance will be refunded in accordance with the applicable Platform rules.

12. Limitation of Liability

12.1 To the maximum extent permitted by applicable law, the total aggregate liability of us and our affiliates to you arising out of or in connection with this Agreement or the Membership Service, whether in contract, tort (including negligence), strict liability, statutory liability, or otherwise, shall not exceed the total fees actually paid by you to us for the Membership Service during the twelve (12) consecutive months preceding the event giving rise to liability. This Section supersedes Section 13.2 of the SenseCraft Platform Terms of Use in respect of the Membership Service.

12.2 To the maximum extent permitted by applicable law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, loss of revenue, business interruption, loss of data, loss of goodwill, or the cost of substitute procurement, even if we have been advised of the possibility of such damages.

12.3 Nothing in this Agreement excludes, limits, or disclaims any liability that may not lawfully be excluded, limited, or disclaimed, including liability arising from fraud, willful misconduct, gross negligence, or personal injury or death.

13. Amendments and Notices

13.1 We may amend this Agreement. If an amendment materially affects your rights or obligations, we will notify you at least thirty (30) days in advance by email, in-platform message, in-product notice, or other means and specify its effective date.

13.2 Your continued use of the Membership Service after an amendment takes effect constitutes acceptance of the amended Agreement. If you do not accept the amendment, you may cancel your subscription before its effective date and receive a pro rata refund for the unused portion.

13.3 We will retain historical versions of this Agreement, which you may review through the in-product agreement page.

13.4 We may send you notices through the email address linked to your account, in-product notices, or other reasonable means. You must keep your contact information accurate and valid.

14. Governing Law and Dispute Resolution

14.1 This Agreement is entered into in Nanshan District, Shenzhen, Guangdong Province, People’s Republic of China.

14.2 This Agreement and any dispute or claim arising out of or in connection with it, including any non-contractual dispute or claim, shall be governed by and construed in accordance with the laws of the People’s Republic of China, excluding, for the purposes of this Agreement, the laws of the Hong Kong Special Administrative Region, the Macao Special Administrative Region, and Taiwan, and without regard to its conflict-of-laws principles. Notwithstanding the foregoing, nothing in this Section shall deprive you of any protection afforded by the mandatory provisions of the laws of the country or region in which you habitually reside that cannot be excluded or varied by agreement.

14.3 If any dispute, controversy, difference or claim arises out of or in connection with this Agreement, including its existence, validity, interpretation, performance, breach or termination, the parties shall first attempt to resolve the dispute through amicable consultation. If the dispute is not resolved within thirty (30) days after one party gives the other party written notice of the dispute, either party may submit the dispute to arbitration.

Any such dispute shall be referred to and finally resolved by arbitration administered by the Hong Kong International Arbitration Centre (“HKIAC”) under the HKIAC Administered Arbitration Rules in force when the Notice of Arbitration is submitted. The seat of arbitration shall be Hong Kong. The arbitral tribunal shall consist of one arbitrator. The language of the arbitration shall be English. The arbitral award shall be final and binding upon the parties.

Nothing in this paragraph shall deprive you, as a consumer, of any right to bring proceedings before a competent court or seek any other remedy that cannot lawfully be waived or restricted under applicable consumer protection laws.

14.4 This Section does not affect the rights you enjoy as a consumer under the mandatory laws of your habitual residence, nor does it affect your right to bring an action before a court of competent jurisdiction in your location.

14.5 This Section supersedes Section 16 of the SenseCraft Platform Terms of Use in respect of the Membership Service.

15. Miscellaneous

15.1 This Agreement, together with the SenseCraft Platform Terms of Use, the Privacy Policy, the pricing pages, in-product usage descriptions, and open-source notice files, constitutes the entire agreement between you and us in relation to the Membership Service.

15.2 If any provision of this Agreement is held to be invalid, unlawful, or unenforceable, the validity of the remaining provisions shall not be affected, and those provisions shall remain in full force and effect. Our failure or delay in exercising any right under this Agreement does not constitute a waiver of that right.

15.3 You may not assign any right or obligation under this Agreement without our prior written consent. Upon notice to you, we may assign our rights and obligations under this Agreement to an affiliate or a successor to the business associated with the Membership Service.

15.4 This Agreement may be made available in multiple languages. Each language version has equal effect. If there is any conflict in meaning, the Chinese version shall prevail, unless applicable law requires the local-language version to prevail.

15.5 The headings of all provisions of this Agreement are for convenience of reference only, have no substantive meaning, and may not be used to interpret this Agreement.

15.6 If you have any questions about this Agreement, or wish to request a refund or submit a complaint or report, please contact us at: sensecraft@seeed.cc or legal@seeed.cc.